Shipping's on us, friend! That's right, we're all about spreading those good vibes and great coffee without extra costs. For all our pals in the USA, we offer absolutely free shipping. No minimums, no exceptions. Just straight-up free shipping so you can enjoy our hipster, artisanal coffee without worrying about extra fees.

Our order and shipping schedule is all about keeping things simple and efficient, just how we like our coffee. Here's the lowdown:

1. Ordering: Place your order any time, day or night. Our website is always open, ready for your coffee cravings or tea desires. Whether it's 2 PM or 2 AM, we're here for you.
2. Processing: We get to work ASAP. Orders are typically processed within 24-48 hours. We roast your beans right before they're shipped out to ensure maximum freshness and that quintessential Brooklyn flavor.
3. Shipping: Once processed, your order enters the shipping phase. For our free shipping in the USA, expect your goodies to arrive within 5 to 8 business days. We partner with reliable carriers to make sure your coffee journey from us to you is smooth, just like our brews.
4. Sipping: The best part. Your order arrives at your doorstep, ready for you to brew and enjoy. It's that simple.

Our goal? To keep you stocked with top-notch coffee and tea without the hassle. So, order up, relax, and let the good vibes roll in with every shipment. 🚚💨🍵☕

Once your order hits our system, it's locked in for processing to get your coffee to you as fast as possible, which means we're unable to adjust or cancel it. So, please give your order details — like your address, what you're ordering, how much you want, and your payment info — a good once-over before you confirm.

But hey, we get it, sometimes things get mixed up. If you spot an issue or just need to talk something through, don't hesitate to reach out to our Customer Experience squad at info@brooklynbagelcoffee.com. We're here to sort things out and ensure your coffee journey is as smooth as our blends.

Right now, we don't have the option to set up specific future dates for standard orders. But if you're looking to keep the coffee flowing on your schedule, our Ongoing Subscriptions are the way to go. With an Ongoing Subscription, you get the flexibility to have orders sent out on a regular basis, starting right after your first order has been processed. It's like setting your coffee life on cruise control. Check it out and never run out of your favorite brews again!

We've got a lineup that would make any coffee enthusiast's heart skip a beat (in the best way possible). Here’s the rundown:

1. Single Origin: Sourced from specific regions or even single farms, these coffees highlight the unique flavors and characteristics of their birthplace. Perfect for when you want to take a taste trip around the globe from the comfort of your mug.
2. Blends: Our masterfully crafted blends combine beans from various regions to create complex, harmonious flavors. Ideal for those who love a balanced cup with depth and variety.
3. Espresso: Rich, dark, and intense. Our espresso offerings are designed to kickstart your day or power you through it. They're great for traditional espresso pulls or as the base for luscious lattes and cappuccinos.
4. Decaf: Love the taste but not the buzz? Our decaf options use a natural decaffeination process to keep the flavor you love, minus the caffeine. Perfect for late-night sips or those sensitive to caffeine.
5. Seasonal Specialties: Limited-time offerings that capture the essence of the seasons. Whether it's a cozy winter blend or a bright, summer single origin, these selections keep things fresh and exciting.
6. Cold Brew Blends: Specially crafted for cold brewing, these blends are smooth, refreshing, and perfect for those hot Brooklyn days (or anytime you're craving a cool caffeine fix).

And the best part? We're all about that good vibe brewing. So, every bean is selected with care, roasted with passion, and delivered with love, right from the heart of Brooklyn. Dive in and discover your next coffee obsession.

Our coffees come in a symphony of roast levels, each designed to suit a variety of palates and preferences. Here’s the lowdown on our roast spectrum:

1. Light Roast: Bright, vibrant, and full of zest. These roasts highlight the coffee’s natural acidity and intrinsic flavors. Think citrus, floral, and fruity notes that dance on your palate. Perfect for those who appreciate the subtle nuances of coffee.
2. Medium Roast: The happy medium. These roasts offer a balance between the bean's inherent flavors and the deeper, caramelized notes introduced during roasting. You’ll get a cup that’s both rich and smooth, with a sweet spot of flavor complexity.
3. Medium-Dark Roast: Entering the realm of richer, bolder flavors. Medium-dark roasts boast a fuller body with some oil on the surface of the beans. Expect spicy, chocolaty, or nutty notes, with a slight bittersweet aftertaste that's never overpowering.
4. Dark Roast: Bold, robust, and full-bodied. Our dark roasts are all about those deep, smoky, and chocolaty flavors. If you’re a fan of a hearty cup of coffee that packs a punch, these roasts are your go-to.

Whether you’re a light roast aficionado enjoying the nuanced flavors of the bean or a dark roast devotee savoring the boldness, we’ve got something for every taste. Each roast level is carefully chosen to complement the bean's origin, ensuring a delightful cup, every time. So, take your pick and let the good vibes brew!

Absolutely! We're all about making sure you get your coffee just the way you like it. When placing your order, you can choose from whole bean (for that fresh grind aroma), espresso (fine grind perfect for that rich espresso shot), standard (a medium grind ideal for drip coffee makers and pour-overs), or coarse (best suited for French presses or cold brew). Just select your preference and we'll handle the rest, ensuring your coffee is ready for your brewing method of choice. Enjoy!

We're all about spreading the love and good vibes of coffee, and what better way to do that than with a gift? While we don't currently offer gift certificates, we're buzzing with excitement because they're on the horizon. Keep an eye out for updates - we're working on bringing this option to you soon. It's the perfect way to share the Brooklyn Bagel Coffee Company experience with friends, family, or anyone who could use a little coffee cheer in their life. Stay tuned!

Yes, we're proud to say that many of our coffee selections are organic! We're committed to not only delivering the rich, diverse flavors of coffee from around the world but doing so in a way that respects the earth and its farmers. Our organic offerings are sourced from farms that use natural, sustainable farming practices, free from synthetic fertilizers and pesticides. This not only supports a healthier planet but also brings out the pure, unadulterated flavors of the coffee beans. Dive into our organic range and taste the difference that conscientious sourcing and roasting can make. Good vibes, great coffee, and a greener world—that's what we stand for.

Yes, we're delighted to share that our coffee is Kosher certified. We understand the importance of meeting a variety of dietary and cultural needs, and ensuring our coffee is accessible to as many people as possible is part of our mission. Our Kosher certification means that every bean, from roasting to packaging, adheres to the strict purity and quality standards required. So, whether you're enjoying a morning cup at home or sharing it with friends, you can do so with the utmost confidence. Good vibes and great coffee for everyone—that's what we're all about.

Absolutely! Our coffee is both nut-free and gluten-free. Coffee, in its pure bean form, is naturally gluten-free, and our roasting process ensures that there's no cross-contamination with nuts or gluten-containing products. We're committed to providing a safe, enjoyable coffee experience for everyone, including those with nut allergies or gluten sensitivities. So, you can savor the rich, bold flavors of our coffee with peace of mind, knowing that we've got your health and safety in our hearts. Cheers to great coffee that everyone can enjoy!

Yes, we're proud to offer Certified Bird-Friendly coffee. This certification, awarded by the Smithsonian Migratory Bird Center, represents the highest standard of environmental sustainability in coffee farming. It ensures that our coffee is grown under a canopy of trees, providing a haven for migratory birds and preserving the natural habitat.

We're committed to not just delivering exceptional taste, but also to supporting practices that protect our planet and its creatures. By choosing our Bird-Friendly certified coffee, you're helping to promote biodiversity and support farms that prioritize the wellbeing of wildlife. Enjoy your cup with the knowledge that it's contributing to a healthier, more sustainable world.

If your coffee doesn't hit the mark on flavor, we're here to help make it right. First off, know that coffee taste can be influenced by various factors, including water quality, brewing method, and even storage. Here are a few steps you can take:

1. Check Your Brewing Method: Sometimes, adjusting your brewing method or ratios can make all the difference. Experiment with less coffee for a lighter brew or more coffee for a stronger cup.
2. Water Quality Matters: Try using filtered water if you aren't already. Water quality can significantly affect your coffee's taste.
3. Storage: Make sure your coffee is stored in a cool, dry place away from direct sunlight to preserve its flavors.
4. Reach Out: If you've tried tweaking things and your coffee still doesn't taste as expected, please get in touch with us at info@brooklynbagelcoffee.com. Provide us with details about your purchase and the issue you're experiencing. We're committed to ensuring you enjoy our coffee at its best and are more than willing to provide guidance or discuss a replacement if necessary.

We want every cup of coffee you brew to be a delightful experience. Let's work together to make sure you get the exceptional taste you signed up for.

Absolutely! We understand that life can be unpredictable, and flexibility is key. That's why we've made it easy for you to pause your subscription whenever you need to. Whether you're going on vacation, have too much coffee stocked up, or just need a break, you can put your subscription on hold right from your account dashboard. Here's how:

1. Log in to your account on our website.
2. Navigate to the Subscriptions section.
3. Find the subscription you wish to pause and select the Pause option.

You can resume your subscription at any time by following the same steps and choosing to reactivate it. If you have any questions or need assistance, our team is here to help at info@brooklynbagelcoffee.com. We're all about keeping those good vibes flowing, even if that means taking a little break.

Yes, you have the flexibility to cancel your subscription at any time. We strive to make our subscription service as adaptable to your needs as possible. If you decide that you'd like to cancel, simply:

1. Log in to your account on our website.
2. Go to the Subscriptions section.
3. Find the subscription you wish to cancel and select the Cancel Subscription option.

We understand circumstances change, and while we'd hate to see you go, we want to ensure that managing your subscription is hassle-free. If there's anything we can do to improve your experience or if you have feedback you'd like to share, please don't hesitate to reach out to us at info@brooklynbagelcoffee.com before canceling. We're here to ensure you're delighted with your Brooklyn Bagel Coffee Company experience, right to the very last sip.